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How Consumers Process Unexpected Online Advertisements

The Effects of Motion and Abrupt Onset On Consumers’ Attention and Attitude

Emna Cherif, Thierry Baccino
DOI: 10.2501/JAR-2022-015 Published 1 September 2022
Emna Cherif
University of Clermont Auvergne,
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  • For correspondence: emna.cherif@uca.fr
Thierry Baccino
University Paris 8,
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  • For correspondence: tbaccino@gmail.com
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Abstract

Online advertisements compete for consumer attention. This research investigates the effects of unexpected features in advertising such as motion and abrupt onset. The authors used a within-subject design to analyze the effects of three levels of advertising unexpectedness: high versus moderate versus low during both goal-oriented and free-browsing tasks. To that end, they recorded participant eye movements and measured the attitude toward the advertisement format and perceived intrusiveness. Results show that highly unexpected advertisements captured more attention in both tasks. Moreover, low and high levels of advertising unexpectedness attracted more attention in goal-oriented tasks and were associated with a more favorable attitude toward the advertisement and less perceived intrusiveness. The study further discussed theoretical and managerial implications of the findings.

  • Received July 9, 2021.
  • Received (in revised form) January 30, 2022.
  • Accepted March 17, 2022.
  • Copyright © 2022 ARF. All rights reserved.
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Vol 62 Issue 3

Journal of Advertising Research: 62 (3)
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How Consumers Process Unexpected Online Advertisements
Emna Cherif, Thierry Baccino
Journal of Advertising Research Sep 2022, 62 (3) 219-240; DOI: 10.2501/JAR-2022-015

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How Consumers Process Unexpected Online Advertisements
Emna Cherif, Thierry Baccino
Journal of Advertising Research Sep 2022, 62 (3) 219-240; DOI: 10.2501/JAR-2022-015
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  • Article
    • Abstract
    • MANAGEMENT SLANT
    • INTRODUCTION
    • THEORETICAL FRAMEWORK AND HYPOTHESIS DEVELOPMENT
    • METHODOLOGY
    • RESULTS
    • GENERAL DISCUSSION
    • ABOUT THE AUTHORS
    • Appendix 1 Texts Used in the experiment
    • Appendix 2 Examples of Advertisements Used in the Experiment
    • Appendix 3 Manipulation Check
    • Appendix 4 Reliability and Validity of Measurement Scales
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