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Online Privacy Trustmarks

Enhancing the Perceived Ethics of Digital Advertising

Andrea J. S. Stanaland, May O. Lwin, Anthony D. Miyazaki
DOI: 10.2501/JAR-51-3-511-523 Published 1 September 2011
Andrea J. S. Stanaland
Radford University,
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  • For correspondence: ajstanala@radford.edu
May O. Lwin
Nanyang Technological University,
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  • For correspondence: tmaylwin@ntu.edu.sg
Anthony D. Miyazaki
Florida International University,
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  • For correspondence: miyazaki@fiu.edu
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ABSTRACT

Consumer views of advertiser ethics are of industry concern due to growing consumer angst regarding data privacy and behavioral advertising. several privacy trustmarks have been created to address consumer concerns, potentially acting as seals of approval regarding privacy practices. The authors examine whether a privacy trustmark's ability to influence consumer perceptions of advertiser ethics and privacy concerns is moderated by consumer desire for privacy and attitude toward advertising in general. using an online advertising context, the results show that a privacy trustmark can enhance the perceived ethics of an online advertiser for certain market segments but not for others.

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Vol 51 Issue 3

Journal of Advertising Research: 51 (3)
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Online Privacy Trustmarks
Andrea J. S. Stanaland, May O. Lwin, Anthony D. Miyazaki
Journal of Advertising Research Sep 2011, 51 (3) 511-523; DOI: 10.2501/JAR-51-3-511-523

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Online Privacy Trustmarks
Andrea J. S. Stanaland, May O. Lwin, Anthony D. Miyazaki
Journal of Advertising Research Sep 2011, 51 (3) 511-523; DOI: 10.2501/JAR-51-3-511-523
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