User profiles for Leyland F. Pitt
Leyland PittSimon Fraser University Verified email at sfu.ca Cited by 34538 |
Unpacking the social media phenomenon: towards a research agenda
In this paper, we highlight some of the challenges and opportunities that social media
presents to researchers, and offer relevant theoretical avenues to be explored. To do this, we …
presents to researchers, and offer relevant theoretical avenues to be explored. To do this, we …
Brand management prognostications
P Berthon, JM Hulbert, LF Pitt - MIT Sloan Management …, 1999 - search.proquest.com
The role of brands and the ways of managing brands are changing. This article reviews how
brands aid the buyer and seller and, by focusing on customer-oriented functions of brands, …
brands aid the buyer and seller and, by focusing on customer-oriented functions of brands, …
Integrating the smartphone into a sound environmental information systems strategy: Principles, practices and a research agenda
Smartphones are both green technologies and an integral parts of green information systems
that are beginning to make serious contributions toward a sustainable environment. We …
that are beginning to make serious contributions toward a sustainable environment. We …
Service quality: a measure of information systems effectiveness
The IS function now includes a significant service component. However, commonly used
measures of IS effectiveness focus on the products, rather than the services, of the IS function. …
measures of IS effectiveness focus on the products, rather than the services, of the IS function. …
Marketing meets Web 2.0, social media, and creative consumers: Implications for international marketing strategy
The 21 st century has brought both opportunities and challenges in our global, boundaryless
world. Importantly, managers face a dynamic and interconnected international environment…
world. Importantly, managers face a dynamic and interconnected international environment…
The World Wide Web as an advertising medium
This paper discusses the role of the World Wide Web as an advertising medium and its position
in the marketing communication mix. It introduces a conceptual framework for measuring …
in the marketing communication mix. It introduces a conceptual framework for measuring …
U-commerce: expanding the universe of marketing
This article introduces several new concepts that lay the conceptual foundation for thinking
about next-generation marketing based on ubiquitous networks. U-commerce, orÜber-…
about next-generation marketing based on ubiquitous networks. U-commerce, orÜber-…
To serve or create? Strategic orientations toward customers and innovation
P Berthon, JM Hulbert, LF Pitt - California management …, 1999 - journals.sagepub.com
The recent strategic management literature has featured a debate con-cerning various
philosophies that have competed as guiding templates for the way in which organizations …
philosophies that have competed as guiding templates for the way in which organizations …
Employment branding in the knowledge economy
For most of its existence advertising has focused on attracting customers. More recently,
enlightened organisations have recognised the need to expand their communications efforts to …
enlightened organisations have recognised the need to expand their communications efforts to …
When customers get clever: Managerial approaches to dealing with creative consumers
Creative consumers (defined as customers who adapt, modify, or transform a proprietary
offering) represent an intriguing paradox for business. On one hand, they can signify a black …
offering) represent an intriguing paradox for business. On one hand, they can signify a black …