User profiles for Eric J. Arnould
Eric ArnouldAalto University Verified email at aalto.fi Cited by 39754 |
Consumer culture theory (CCT): Twenty years of research
EJ Arnould, CJ Thompson - Journal of consumer research, 2005 - academic.oup.com
This article provides a synthesizing overview of the past 20 yr. of consumer research addressing
the sociocultural, experiential, symbolic, and ideological aspects of consumption. Our …
the sociocultural, experiential, symbolic, and ideological aspects of consumption. Our …
Toward a cultural resource-based theory of the customer
… chapter (Arnould and Thompson 2005). Rather than provide a complete compendium of
references here, we encourage interested readers to refer to Arnould and Thompson (2005). …
references here, we encourage interested readers to refer to Arnould and Thompson (2005). …
River magic: Extraordinary experience and the extended service encounter
EJ Arnould, LL Price - Journal of consumer Research, 1993 - academic.oup.com
This article explores the provision of extraordinary hedonic experiences on commercial,
multiday river rafting trips in the Colorado River basin. White water river rafting provides a …
multiday river rafting trips in the Colorado River basin. White water river rafting provides a …
How brand community practices create value
Using social practice theory, this article reveals the process of collective value creation within
brand communities. Moving beyond a single case study, the authors examine previously …
brand communities. Moving beyond a single case study, the authors examine previously …
Commercial friendships: Service provider–client relationships in context
LL Price, EJ Arnould - Journal of marketing, 1999 - journals.sagepub.com
The authors describe commercial friendships that develop between service providers and
clients as one important type of marketing relationship. They report results of five studies that …
clients as one important type of marketing relationship. They report results of five studies that …
Market-oriented ethnography: interpretation building and marketing strategy formulation
EJ Arnould, M Wallendorf - Journal of marketing research, 1994 - journals.sagepub.com
The authors show how ethnography can provide multiple strategically important perspectives
on behaviors of interest to marketing researchers. They first discuss the goals and four …
on behaviors of interest to marketing researchers. They first discuss the goals and four …
“My favorite things”: A cross-cultural inquiry into object attachment, possessiveness, and social linkage
M Wallendorf, EJ Arnould - Journal of Consumer Research, 1988 - academic.oup.com
We explore the meaning and histories of favorite objects in two cultures using surveys and
photographs. Favorite object attachment is differentiated from the possessiveness component …
photographs. Favorite object attachment is differentiated from the possessiveness component …
Going to extremes: Managing service encounters and assessing provider performance
LL Price, EJ Arnould, P Tierney - Journal of marketing, 1995 - journals.sagepub.com
The authors advance a framework for analysis and comparison of service encounters using
three neglected dimensions—duration, affective content, and spatial proximity. They focus …
three neglected dimensions—duration, affective content, and spatial proximity. They focus …
“We gather together”: Consumption rituals of thanksgiving day
M Wallendorf, EJ Arnould - Journal of consumer research, 1991 - academic.oup.com
Thanksgiving Day is a collective ritual that celebrates material abundance enacted through
feasting. Thanksgiving Day both marks and proves to participants their ability to meet basic …
feasting. Thanksgiving Day both marks and proves to participants their ability to meet basic …
Older consumers' disposition of special possessions
LL Price, EJ Arnould… - Journal of consumer …, 2000 - academic.oup.com
This article explores precipitating events, emotions, and decisions associated with older
consumers' disposition of special possessions. Findings are based on analyses of …
consumers' disposition of special possessions. Findings are based on analyses of …