RT Journal Article SR Electronic T1 How Cutting-Edge Research on Advertising And Branding Builds Customer Engagement JF Journal of Advertising Research JO J Advert Res FD WARC SP 127 OP 128 DO 10.2501/JAR-2021-007 VO 61 IS 2 A1 John B. Ford YR 2021 UL http://www.journalofadvertisingresearch.com/content/61/2/127.abstract AB