TY - JOUR T1 - Why Marketers Should Be More Transparent with the Ad Agencies They Hire JF - Journal of Advertising Research JO - J Advert Res SP - 380 LP - 389 DO - 10.2501/JAR-2015-021 VL - 55 IS - 4 AU - Jun Heo AU - John C. Sutherland Y1 - 2015/12/01 UR - http://www.journalofadvertisingresearch.com/content/55/4/380.abstract N2 - The agency–client relationship is like a marriage: Without nurturing, it falls apart. Agency–client relationships, in fact, have a much shorter life span than they used to, and the authors of the current article surveyed media planners across the United States to find out why. Beyond competitive fees, one reason offered by these agency staffers was prevalent: Marketers need to do a better job communicating with the agencies they hire—not only about their needs but also about their other marketing tools and resources. Such increased sharing, the planners noted, would make agencies more engaged with marketers' businesses and brands and give the agencies the tools they need to produce appropriate outcomes. ER -