PT  - JOURNAL ARTICLE
AU  - Hove, Thomas
AU  - Paek, Hye-Jin
AU  - Isaacson, Thomas
TI  - Using Adolescent eHealth Literacy To Weigh Trust in Commercial Web Sites
AID  - 10.2501/JAR-51-3-524-537
DP  - 2011 Sep 01
TA  - Journal of Advertising Research
PG  - 524--537
VI  - 51
IP  - 3
4099  - http://www.journalofadvertisingresearch.com/content/51/3/524.short
4100  - http://www.journalofadvertisingresearch.com/content/51/3/524.full
SO  - J Advert Res2011 Sep 01; 51
AB  - As consumers improve their eHealth literacy skills, their trust in commercial web sites — even ones that provide reliable information — might decrease. Informed by the persuasion knowledge model, this study examined how much adolescents trusted and relied on commercial and brand web sites as a source of health information. Both before and after an eHealth literacy intervention among 182 middle-schoolers, students perceived commercial and brand web sites to be the least reliable and trustworthy sources of health information. Practical and managerial implications are discussed regarding advertisers' efforts in the age of new media to uphold social responsibility and regain consumer trust.