RT Journal Article SR Electronic T1 Marketing Survival Guide JF Journal of Advertising Research JO J Advert Res FD WARC SP 458 OP 460 DO 10.2501/JAR-51-3-458-460 VO 51 IS 3 A1 Heather James YR 2011 UL http://www.journalofadvertisingresearch.com/content/51/3/458.abstract AB