PT - JOURNAL ARTICLE AU - Capozzi, Louis TI - Corporate Reputation: Our Role in Sustaining and Building a Valuable Asset AID - 10.1017/S0021849905050324 DP - 2005 Sep 01 TA - Journal of Advertising Research PG - 290--293 VI - 45 IP - 3 4099 - http://www.journalofadvertisingresearch.com/content/45/3/290.short 4100 - http://www.journalofadvertisingresearch.com/content/45/3/290.full SO - J Advert Res2005 Sep 01; 45 AB - One of America's greatest inventors, Benjamin Franklin, once said “glass china and reputation are easily cracked, but never well mended.” A simplistic and thankfully outdated notion, yet with an element of truth.