PT - JOURNAL ARTICLE AU - William A. Cook TI - Book Review: How Customers Think AID - 10.1017/S0021849904000145 DP - 2004 Jun 01 TA - Journal of Advertising Research PG - 216--218 VI - 44 IP - 2 4099 - http://www.journalofadvertisingresearch.com/content/44/2/216.short 4100 - http://www.journalofadvertisingresearch.com/content/44/2/216.full SO - J Advert Res2004 Jun 01; 44 AB - A review of “How Customers Think: Essential Insights into the Mind of the Market” by Gerald Zaltman.