User profiles for Surinder Tikoo

Surinder Tikoo

SUNY New Paltz
Verified email at newpaltz.edu
Cited by 5145

Conceptualizing and researching employer branding

K Backhaus, S Tikoo - Career development international, 2004 - emerald.com
Employer branding represents a firm's efforts to promote, both within and outside the firm, a
clear view of what makes it different and desirable as an employer. In recent years employer …

Culture, product type, and price influences on consumer purchase intention to buy personalized products online

J Moon, D Chadee, S Tikoo - Journal of business research, 2008 - Elsevier
With personalization, consumers can choose from various product attributes and a customized
product is assembled based on their preferences. Marketers often offer personalization …

Effect of cobranding on consumer product evaluations.

C Hillyer, S Tikoo - Advances in consumer research, 1995 - search.ebscohost.com
Cobranding, in which a product features more than one brand name, is being used increasingly
by marketers. This paper uses current process models of attitude formation and change …

Operational flexibility and market valuation of earnings

CY Tang, S Tikoo - Strategic Management Journal, 1999 - Wiley Online Library
This paper examines the association between the stock returns and accounting earnings of
firms that have different levels of operational flexibility. Operational flexibility is a firm’s ability …

Perceptions of justice and employee willingness to engage in customer‐oriented behavior

JY Kim, J Moon, D Han, S Tikoo - Journal of services marketing, 2004 - emerald.com
This study examines the relationships among distributive justice, procedural justice, and
employee willingness to engage in customer‐oriented behavior. Data collected from 328 …

Franchiser influence strategy use and franchisee experience and dependence

S Tikoo - Journal of retailing, 2002 - Elsevier
Data from a survey of franchisees of a packaging, mailing, and business services franchise
system indicate franchisers make more frequent use of requests, threats, and legalistic pleas, …

Franchisor use of influence and conflict in a business format franchise system

S Tikoo - International Journal of Retail & Distribution …, 2005 - emerald.com
Purpose – This study aims to examine the relationship between a franchisor's use of different
types of persuasive communication to influence its franchisees and franchisee perceptions …

Buying decision approaches of organizational buyers and users

J Moon, S Tikoo - Journal of Business Research, 2002 - Elsevier
This study extends the research on prototypical buying decision approaches. Specifically, it
compares buying activities, the accompanying prototypical buying decision approaches, and …

Effect of Locus of Control on Information Search Behavior.

N Srinivasan, S Tikoo - Advances in Consumer Research, 1992 - search.ebscohost.com
Surinder Tikoo, University of Connecticut Page 1 Effect of Locus of Control on Information
Search Behavior Narasimhan Srinivasan, University of Connecticut Surinder Tikoo, University …

Valuing exclusivity from encroachment in franchising

SK Nair, S Tikoo, S Liu - Journal of Retailing, 2009 - Elsevier
Conflict is created when business format franchisors penetrate existing markets with new
outlets that increase system-wide sales, but negatively affect the sales and profits of existing …