User profiles for Surendra N. Singh

Surendra Singh

AT&T Foundation Professor of Marketing
Verified email at ku.edu
Cited by 10820

Measuring attitude toward the brand and purchase intentions

N Spears, SN Singh - Journal of current issues & research in …, 2004 - Taylor & Francis
Attitude toward the brand (A b ) and purchase intentions (PI) are two pivotal and popular
constructs that have been routinely used by advertising scholars and practitioners. Despite their …

Enhancing helping behavior: An integrative framework for promotion planning

N Bendapudi, SN Singh… - Journal of marketing, 1996 - journals.sagepub.com
Charitable organizations play a vital role in our society, as is evidenced by their enormous
economic and social impact. Yet, for many of them, soliciting adequate resources to carry out …

Efficient theory development and factor retention criteria: Abandon the 'eigenvalue greater than one'criterion

VH Patil, SN Singh, S Mishra, DT Donavan - Journal of Business Research, 2008 - Elsevier
Other things being equal, a theory with fewer constructs is preferable over others. In exploratory
factor analysis, a common method used in theory development, the most popular factor …

Feeling and liking responses to television programs: An examination of two explanations for media-context effects

…, JL Lastovicka, SN Singh - Journal of consumer …, 1992 - academic.oup.com
This research empirically examined how the feelings elicited by television programs and the
liking of television programs affected viewers' evaluations of commercials. Subjects' feelings …

[HTML][HTML] Web home pages as advertisements

SN Singh, NP Dalal - Communications of the ACM, 1999 - dl.acm.org
Can a home page qualify as an ad? We approach this question from three angles: conceptual,
physical, and functional. We consider whether a home page meets the conceptual …

The effects of length, content, and repetition on television commercial effectiveness

SN Singh, CA Cole - Journal of Marketing Research, 1993 - journals.sagepub.com
Many advertisers have argued that 15-second television commercials (:15s) should be used
only to reinforce effects created by longer commercials. However, this recommendation is …

Recognition versus recall as measures of television commercial forgetting

SN Singh, ML Rothschild… - Journal of marketing …, 1988 - journals.sagepub.com
The authors report the second in a series of experiments on recognition as a dependent
variable in the study of learning and forgetting of television commercials. They investigate the …

Recognition as a measure of learning from television commercials

SN Singh, ML Rothschild - Journal of Marketing Research, 1983 - journals.sagepub.com
Recognition has not received extensive acceptance by practitioners as a response variable
for learning of television commercials. The authors review some of the distinctions between …

Effects of employees' positive affective displays on customer loyalty intentions: An emotions-as-social-information perspective

Z Wang, SN Singh, YJ Li, S Mishra… - Academy of …, 2017 - journals.aom.org
Employees’ positive affective displays have been widely used as a strategic tool to enhance
service experience and strengthen customer relationships. Companies have primarily …

Arousal and advertising effectiveness

SN Singh, GA Churchill Jr - Journal of Advertising, 1987 - Taylor & Francis
This paper contends that television programs generate physiological arousal and that
programming induced arousal can be used as a mediating variable to explain the impact of …