The mobile channel offers an exciting opportunity for marketers—one that most have yet to
fully embrace. One avenue to pursue is the creation of a branded mobile offering, in which the …

Across industries and markets, considerable changes in customer expectations are putting
new challenges on the customer service function. To fully understand the demands of next-…

Over the past 30 years, literature published in the United States has opened up insights into
a remarkable variety of ethnicities, cultural traditions, and (gendered) states of awareness, …

In this study, we explore the potential of Sentinel-1 synthetic aperture radar (SAR) data to
create multi-temporal digital elevation models (DEMs) and their applicability to estimate the …

Information system projects often suffer from incomplete or inadequate requirements
specifications. In our opinion, which is supported by practical experience, these problems result …

… Klaus Rieser, Susanne Rieser (eds.) … Klaus Rieser Preface: Icons as a Discursive
Practice 7 Walter Hölbling, Klaus Rieser, Susanne Rieser Introduction 17 …

To exploit the potential of geo citizen science, technological solutions are needed that are
tailored to the requirements of citizens and scientists. To create suitable solutions, …

This paper discusses an advanced tagging concept which supplies information that allows
for a tool supported step by step mapping of natural language requirements specification to a …

Apres avoir passe rapidement en revue les divers discours narratifs etablis dans les livres
de fiction sur la guerre, ce texte se penche sur trois romans sur la guerre du Vietnam {The …

Vietnam (1988) have pointed out different and more specific aspects of the Vietnam experience
and its fictional treatments by US writers. Beidler as well as Hellman emphasise, with …