Modeling regret effects on consumer post‐purchase decisions
The purpose of this paper is to assess how regret affects consumer satisfaction levels,
extent of rumination, and brand‐switching intention. The paper also seeks to examine any …
extent of rumination, and brand‐switching intention. The paper also seeks to examine any …
Coming to a restaurant near you? Potential consumer responses to nutrition information disclosure on menus
… Kenneth Bates is assistant professor of marketing at the University of San Diego, San Diego,
CA 92110 (kbates@uark.edu). Kyle Huggins is assistant professor of marketing at James …
CA 92110 (kbates@uark.edu). Kyle Huggins is assistant professor of marketing at James …
How deepfakes and artificial intelligence could reshape the advertising industry: The coming reality of AI fakes and their potential impact on consumer behavior
Creative artificial intelligence technologies (eg, deepfakes, generative adversarial networks)
are enabling new ways of producing and editing the audio and visual content in advertising. …
are enabling new ways of producing and editing the audio and visual content in advertising. …
The roles of gender and motivation as moderators of the effects of calorie and nutrient information provision on away‐from‐home foods
Given substantial concern about the many negative consequences associated with the American
obesity epidemic, legislation which would require chain restaurants to provide nutrition …
obesity epidemic, legislation which would require chain restaurants to provide nutrition …
[HTML][HTML] Information management can't be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems
This paper investigates whether gamified experiences in a multi-actor service ecosystem
can be used to encourage customers’ information exchange behavior. Furthermore, it …
can be used to encourage customers’ information exchange behavior. Furthermore, it …
Linking service to profit: the business case for service excellence
K Bates, H Bates, R Johnston - International Journal of Service …, 2003 - emerald.com
Adds to the stream of research concerned with understanding the relationship between
good service and profit. Takes a broader perspective than recent studies and asks does the …
good service and profit. Takes a broader perspective than recent studies and asks does the …
Core analysis in strategic performance appraisal
P Moon, K Bates - Management Accounting Research, 1993 - Elsevier
Strategic management accounting has an important role to play in providing information about
the major sources of competitive advantage of an enterprise. There are two aspects to this …
the major sources of competitive advantage of an enterprise. There are two aspects to this …
Temporal variability in the concentration and stable carbon isotope composition of dissolved inorganic and organic carbon in two Montana, USA rivers
…, SR Poulson, MG Smith, CL Weyer, KM Bates - Aquatic …, 2010 - Springer
Here we report diel (24 h) and seasonal differences in the concentration and stable carbon
isotope composition of dissolved inorganic (DIC) and organic carbon (DOC) in the Clark Fork …
isotope composition of dissolved inorganic (DIC) and organic carbon (DOC) in the Clark Fork …
The role of the accent in radio advertisements to ethnic audiences: Does emphasizing ethnic stereotypes affect spokesperson credibility and purchase intention?
Advertisers often employ spokespeople who speak with an accent (“accented spokespeople”)
to promote products and services that are stereotypical of (or related to) a speaker's …
to promote products and services that are stereotypical of (or related to) a speaker's …
Battling the bulge: menu board calorie legislation and its potential impact on meal repurchase intentions
Purpose – There are initiatives proposed in a number of states that would mandate calorie
information disclosures from restaurant chains on their menus and menu boards. Such …
information disclosures from restaurant chains on their menus and menu boards. Such …