Investigates various benefits and challenges that retail firms perceive in global sourcing,
and how those benefits and challenges differ in terms of firms’ demographic and managerial …

This research extends the understanding of how self-construal plays a role in our
consumption behavior using self-gifting as its context. By applying a four-dimensional self-construal …

The study investigated the role of older salespeople for serving older customers, specifically
within the retail sales encounter, in two phases (Phase I of focus group interviews and …

The study implemented 419 mall‐intercept interviews with people who are 55 or older in
large malls in three metropolitan cities in the United States. The five subdimensions of mall‐…

In this paper the authors investigate how ethnic consumers differ in their purchase decision
making. They report on a study that examined the key decision influences (media authority, …

Quick Response (QR) is a type of Just-In-Time (JIT) manufacturing system specifically
developed for the apparel industry to help firms respond to consumers' demands within a …

Purpose – This paper seeks to explore customer‐perceived relationship quality in a B2B
setting, and to propose a conceptual model for this construct. Design/methodology/approach – …

The increased ethnic diversity of the US population and especially the rapid growth of Asian
American markets make it critical to assess the importance of developing marketing …

Suggests that a significant trend affecting American society today is the dramatic rise in the
number of persons aged over 65. Consequently, retailers are interested in knowing how this …

The shopping mall can serve as a venue through which teens can fulfill their needs by
socializing with friends, enjoying entertainment, or simply visiting the site. This study tested …