User profiles for JOHN B. FORD

JOHN B FORD

Professor of Marketing and International Business and Eminent Scholar
Verified email at odu.edu
Cited by 7240

Perceptual determinants of nonprofit giving behavior

A Sargeant, JB Ford, DC West - Journal of business research, 2006 - Elsevier
This paper provides the first empirically based marketing model of the perceptions of givers
and the resulting impact on donations. Within nonprofit marketing there is a considerable …

Importance‐performance analysis as a strategic tool for service marketers: the case of service quality perceptions of business students in New Zealand and the USA

JB Ford, M Joseph, B Joseph - Journal of Services marketing, 1999 - emerald.com
Intense competition in higher education in many different countries mandates the need for
assessments of customer‐perceived service quality for differentiation purposes. An instrument …

Gender role portrayals in Japanese advertising: A magazine content analysis

JB Ford, PK Voli, ED Honeycutt Jr… - Journal of Advertising, 1998 - Taylor & Francis
The authors report a content analysis that assessed gender role portrayals in advertisements
from highest circulation Japanese magazines. They found that, although some indigenous …

The impact of regional affiliation on consumer perceptions of relationships among behavioral constructs

S Thelen, JB Ford, ED Honeycutt Jr - Journal of Business Research, 2006 - Elsevier
This research assesses the impact of consumer regional affiliation, within a single country,
on relationships among various marketing constructs. Secondary qualitative and quantitative …

The service recovery paradox: justifiable theory or smoldering myth?

VP Magnini, JB Ford, EP Markowski… - Journal of Services …, 2007 - emerald.com
Ford (College of Business and Public Administration, Old Dominion University, Norfolk,
Virginia, USA) … Magnini, John B. Ford, Edward P. Markowski and Earl D. Honeycutt Jr attempt …

Charitable organizations' storytelling influence on donors' emotions and intentions

A Merchant, JB Ford, A Sargeant - Journal of Business Research, 2010 - Elsevier
The stories told by charitable organizations are typically designed to take the consumer through
different emotional stages. This research probes the view that following exposure to the …

[HTML][HTML] Collecting samples from online services: How to use screeners to improve data quality

AD Arndt, JB Ford, BJ Babin, V Luong - International Journal of Research in …, 2022 - Elsevier
Increasingly, marketing and consumer researchers rely on online data collection services.
While actively-managed data collection services directly assist with the sampling process, …

Contemporary women′ s evaluation of female role portrayals in advertising

JB Ford, MS LaTour, WJ Lundstrom - Journal of Consumer Marketing, 1991 - emerald.com
Uses an upscale female sample to extend previous research onwomen′s perceptions of
their role portrayal in advertising media.Indicates that serious disenchantment with perceived …

Charity brand personality: The relationship with giving behavior

A Sargeant, JB Ford, J Hudson - Nonprofit and voluntary …, 2008 - journals.sagepub.com
Charity brands have been found to assist income generation by enhancing donor understanding
of an organization and what it stands for. Despite an increasing interest in this topic, few …

Measuring nonprofit marketing strategy performance: the case of museum stores

S Mottner, JB Ford - Journal of Business Research, 2005 - Elsevier
Marketing activities in museum stores offer significant opportunities to evaluate distinct
strategies and their related performance in a nonprofit setting. Whereas the museum store was …