TY - JOUR T1 - Managing Media and Advertising Change with Integrated Marketing JF - Journal of Advertising Research JO - J Advert Res SP - 356 LP - 361 DO - 10.1017/S0021849905050427 VL - 45 IS - 4 AU - Bobby J. Calder AU - Edward C. Malthouse Y1 - 2005/12/01 UR - http://www.journalofadvertisingresearch.com/content/45/4/356.abstract N2 - This article defines the integrated marketing process and shows how it can be used to improve advertising. It discusses how integrated marketing thinks about brands, the consumer experience with products or services, and contact points. The role of media in delivering messages is reconsidered and ways of measuring the engagement with a medium are discussed. Integrated marketing also addresses the relationship between brands and customized contact points. ER -