PT - JOURNAL ARTICLE AU - Bobby J. Calder AU - Edward C. Malthouse TI - Managing Media and Advertising Change with Integrated Marketing AID - 10.1017/S0021849905050427 DP - 2005 Dec 01 TA - Journal of Advertising Research PG - 356--361 VI - 45 IP - 4 4099 - http://www.journalofadvertisingresearch.com/content/45/4/356.short 4100 - http://www.journalofadvertisingresearch.com/content/45/4/356.full SO - J Advert Res2005 Dec 01; 45 AB - This article defines the integrated marketing process and shows how it can be used to improve advertising. It discusses how integrated marketing thinks about brands, the consumer experience with products or services, and contact points. The role of media in delivering messages is reconsidered and ways of measuring the engagement with a medium are discussed. Integrated marketing also addresses the relationship between brands and customized contact points.