TY - JOUR T1 - Recall Effect of Short Message Service as a Complementary Marketing Communications Instrument JF - Journal of Advertising Research JO - J Advert Res SP - 209 LP - 216 DO - 10.2501/S002184990606017X VL - 46 IS - 2 AU - Joost Wouters AU - Martin Wetzels Y1 - 2006/06/01 UR - http://www.journalofadvertisingresearch.com/content/46/2/209.abstract N2 - A quasi-experimental study was designed to investigate the recall effect of Short Message Service (SMS) as a complementary marketing communications instrument. An experimental group (EG) was formed, consisting of people who had called an SMS number mentioned in a car brand campaign. A control group was formed using respondents who replied on a television quiz question through SMS. For both groups unaided and aided recall for two similar car brand campaigns was recorded. In campaign 1 no SMS support was used; campaign 2 was the original SMS-supported campaign. Using an omnibus χ2 test, the data show a statistically significant effect supporting the hypothesis that SMS, as a relatively cheap complementary instrument, can boost the recall effect of an advertising campaign. Furthermore, two limitations of the study are discussed: limited control regarding respondents' exposure to the communication campaigns and the relatively long time elapsed between exposure to the campaigns and recall measurement, which necessitate further research. ER -