RT Journal Article SR Electronic T1 Zapping Behavior during Commercial Breaks JF Journal of Advertising Research JO J Advert Res FD WARC SP 25 OP 29 DO 10.2501/JAR-41-3-25-29 VO 41 IS 3 A1 Alan Ching Biu Tse A1 Ruby P. W. Lee YR 2001 UL http://www.journalofadvertisingresearch.com/content/41/3/25.abstract AB The impact of consumer channel switching, or ‘zapping,’ on the effectiveness of TV commercials is addressed. Among the more significant findings in this research is the result that nonzappers can recall more of the brands advertised than zappers. Furthermore, for brands that are successfully recalled by zappers, those placed toward the end of a commercial break achieve the highest level of recall.